Please read carefully

1. You confirm that you are either the owner of the device or you have obtained express permission from the rightful owner to unlock the device.


2. We do not unlock stolen, blocked, barred or lost reported phones.


3. Refund will not apply if the handset appears to be BLOCKED, (handsets are blocked if reported lost, stolen or abused).


4. Mobile phone UNBLOCKING is ILLEGAL, blocked phones will not work even when unlocked. Unlocking charges will still apply.


5. Unlocking service is non-refundable once service is submitted, and is in progress. Refund will only be given if handset is not unlocked after 28 days since submission. (Evidence required).


6. Delivery time is estimate only and unlocking time can decrease as well as increase without notice - this will apply to all unlocking providers as well as ourselves - if your unlocking is in progress we will immediately notify you of any changes to delivery times and keep you informed right up to the point of unlocking.


7. No refund will be applicable if the information provided is incorrect